1. Introduction
1.1. This Affiliate Program Agreement (the “Affiliate Agreement” or “Agreement”) incorporates: (i) the terms and conditions set out below (including without limitation the Schedule below); and (ii) the terms of any agreed upon IO (as defined below).
1.2. It is important that you read and understand these terms and conditions set out below and the terms of any agreed upon IO.
1.3. By ticking the box indicating your acceptance of the terms and conditions in this Agreement ("Agreement Acceptance"), you are agreeing to the terms and conditions of this Affiliate Agreement.
1.4. If you have any questions regarding the Affiliate Program or this Affiliate Agreement, please email us at [email protected]
2. Definitions and Interpretation
2.1. In this Agreement, the following expressions shall have the respective meanings assigned to them:
Additional Payments means, if and as applicable, the Flat Fee and/or the Listing Fee.
Administrative Fees means any administrative fees charged by the Company relating to the Affiliate Program.
Affiliate, you or your means the person, company or other entity which you detail in the Application Form.
Affiliate Account means the account which you have with the Affiliate Program which you can access through the Affiliate Program Site.
Affiliate Program means the Wow Partners affiliate program operated by the Company and made available through the Affiliate Program Site.
Affiliate Program Site means the website located at www.wowpartners.com.
Agreement Acceptance as defined in Section 1.3.
Application Form means the application form in order to register for participation in the Affiliate Program made available through the Affiliate Program Site and which is available at https://ro-affiliate.wowpartners.com/registration or at such other URL as may be designated by us from time to time.
Application Approval as defined in Section 3.7.
Affiliate Site or Affiliate Sites means the websites, mobile applications which you own and operate or Sent Marketing, which you detail in your Application Form or which is agreed to in an IO or a Negotiated Plan (solely for the avoidance of doubt for the duration of the IO or Negotiated Plan, as applicable).
Affiliate Payments means, if and as applicable, the Revenue Share Commission, CPA Commission, Hybrid Commission, Fixed Fee, Listing Fee and/or Sub Affiliate Fee that the Affiliate is to receive.
Applicable Laws means all applicable laws, directives, regulations, marketing guidelines, rules, mandatory codes of practice or conduct, standards, judgments, judicial orders, ordinances and decrees imposed by law or any competent governmental or regulatory authority or agency.
Back Office means the software which is used by the Company to manage the Affiliate Program.
Bonuses means any credits, bonus, bonus points or other promotional amounts.
CPA Commission means if and as applicable, a fixed payment amount, that the Affiliate is to receive, for each person who during the term of the relevant IO or Negotiated Plan (as applicable): (i) becomes a Customer on a Promoted Site in accordance with the terms of the Agreement; (ii) makes a minimum real money deposit of an amount as determined in such IO or as agreed in a Negotiated Plan on such Promoted Site; and (iii) wagers a minimum amount as determined in such IO or as agreed in a Negotiated Plan on such Promoted Site. For the avoidance of doubt, the CPA Commission will only apply, if agreed in an IO or Negotiated Plan and solely for the duration of an IO or the Negotiated Plan (as applicable). The amount of the CPA Commission shall be stated in such IO or as agreed in a Negotiated Plan (as applicable).
Commission means if and as applicable, the Revenue Share Commission, CPA Commission and/or Hybrid Commission that the Affiliate is to receive.
Company, us, we or our means Sentoka Limited, a company incorporated under the Laws of Gibraltar and bearing company registration number 119265 and currently having its registered office at 13/1 Line Wall Road, GX11 1AA, Gibraltar..
Customer means a person who is not located in the Prohibited Territories, who has directly entered a Promoted Site through the Marketing Materials placed on an Affiliate Site and is identified by us as being sent by the Affiliate through the Tracking Link, and such person during the term of the Agreement: (a) registers an account with the Operator for such Promoted Site; (b) has not previously opened an account with the Operator; (c) has had their account registration details validated by the Operator; and (d) complies with any other relevant criteria set out in this Agreement, an IO, or as agreed in a Negotiated Plan (as applicable) (if an IO or Negotiated Plan is applicable- the criteria will solely apply for the duration of the IO or Negotiated Plan (as applicable)).
Cut Off Date as defined in Section 8.14.
Deductible Costs means any third party fees (including without limitation, licensing fees, progressive jackpot contributions, transaction fees, game royalties, payment processing fees, end-user verification and validation fees, software royalties, any game content fees) incurred by the Company, any Group Company and/or the Operator and any amounts incurred by the Company, any Group Company and/or the Operator due to Fraud.
e-Privacy Directive means Privacy and Electronic Communications Directive 2002/58/EC (and respective local implementing laws) concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications).
Fixed Fee means if and as applicable, a fixed amount that the Affiliate is to receive as agreed in an IO or Negotiated Plan which shall only apply during the term of the relevant IO or Negotiated Plan (as applicable) or for set period of time during the relevant IO or Negotiated Plan (as applicable). Fixed Fee Payment means a pro rata amount of the Fixed Fee for the number of days which have elapsed from when the then applicable payment of the Fixed Fee has become relevant until the Cut Off Date or Jurisdiction Cut Off Date (as applicable).
Fraud means any fraudulent or abusive act determined by us, any Group Company or the Operator (regardless of whether any such action has resulted in any type of harm or damage to us, any Group Company or any Operator) which includes but is not limited to: (i) any actual or attempted bonus abuse by the Customer; (ii) your, or a third party’s encouragement of bonus abuse by a Customer or the encouragement of bonus abuse by a Customer; (iii) a chargeback executed by a Customer in relation to their deposit; (iv) any collusion by a Customer; (v) the opening of an Affiliate Account in breach of the terms of this Agreement; (vi) the offering or providing by you or any third party of any unauthorised incentives (financial or otherwise); (vii) the offering or providing by you or any third party of any cashback; (viii) Spam Traffic; (ix) any actual or attempted act by you or a Customer which breaches Applicable Laws; (x) any act by you or a Customer which is intended to defraud us, any Group Company or any Operator; (xi) a person who registers with the Promoted Site using a VPN, a proxy server, or who shares the same IP Pool; (xii) any attempt by you to artificially increase the amount of Customers or Commission payable to you; or (xiii) any use by a Customer of any software program, robot or external aid, which is endowed with artificial intelligence, to play on a Promoted Site.
GDPR has the meaning given to it in Section 18.3.
Guidelines means the guidelines we may, at our sole and absolute discretion, provide to you by email or which may be made available on the Affiliate Program Site (as may be amended from time to time).
Group Company or Group Companies means any entity directly or indirectly controlling, controlled by, or under common control with the Company. For the purpose of this definition, "control" (including, with correlative meanings, the terms "controlling", "controlled by" and "under common control with") means the power to manage or direct the affairs of the entity in question, whether by ownership of voting securities, by contract or otherwise.
Hybrid Commission means if and as applicable, payment that the Affiliate is to receive based on a combination of CPA Commission and Revenue Share Commission with respect to each Customer which becomes payable once the criteria of Customer with respect to the CPA Commission has been fulfilled. For the avoidance of doubt, a Hybrid Commission, will only apply, if agreed to in an IO or a Negotiated Plan and solely for the duration of an IO or the Negotiated Plan (as applicable).
Intellectual Property Rights means any and all intellectual property rights, of all types or nature whatsoever, including, without limitation, patent, copyright, design rights, trademarks, trade dress, data base rights, applications for any of the above, moral rights, know-how, trade secrets, domain names, URLs, trade names, or any other intellectual or industrial property rights (and any licenses in connection with any of the same), whether or not registered or capable of registration, and whether subsisting in any specific country or countries or any other part of the world.
IO or Insertion Order means an insertion order which is signed by the Company’s and the Affiliate’s authorised representatives, which lasts for specific duration and which may contain a different Commission to that of the Standard Commission and Negotiated Plan and/or a different Commission payment amount as well as additional commercial terms.
IP Pool means a network with multiple IP addresses.Jurisdiction Cut Off Date as defined in Section 8.15.
Listing Fee means if and as applicable, a one-time fixed amount that the Affiliate is to receive following signature of an IO or following a Negotiated Plan coming into effect, with respect to the Affiliate displaying the Marketing Materials in a certain position on an Affiliate Site as agreed in an IO or a Negotiated Plan (as applicable).
Listing Fee Repayment means a repayment of the Listing Fee by the Affiliate to the Company which shall be calculated as follows: (i) if the IO's and/or Negotiated Plan's (as applicable) duration lasts until an agreed number of Customers has been delivered by the Affiliate, the repayment shall be calculated as a pro rata amount of the Listing Fee for the number of Customers which has not been delivered by the Affiliate under the IO and/or Negotiated Plan (as applicable) as of the effective date of termination of the IO and/or Negotiated Plan (as applicable); or (ii) in all other instances the repayment of the Listing Fee shall be calculated as a pro rata amount of the Listing Fee for the number of days which have not been delivered following the effective date of termination of the IO and/or or Negotiated Plan (as applicable) and with respect to the date when such IO and/or Negotiated Plan (as applicable) was due to expire.
Legal Age or Legally of Age means the higher of: (i) 18 years of age; and (ii) the legal age for real money gambling in the jurisdiction you are located in.
Marketing Materials means the online marketing materials (such as banner advertisements, button links and text links) which contain the Tracking Links provided by us or made available for your use through the Affiliate Program Site in order to market and promote a Promoted Site on the Affiliate Site.
Marks as defined in Section 11.2.
Negotiated Plan means if and as applicable, a different Commission to that of the Standard Commission and/or a different Commission payment amount to that of the Standard Commission which the Affiliate is to receive and which may include additional commercial terms which lasts for a defined period of time, provided that such agreement by us is recorded thorough the Back Office.
Net Revenue means in a calendar month with respect to the Promoted Site on which individuals became Customers in relation to a Revenue Share Commission or a Hybrid Commission, the aggregate of such Customers real money bets on non-sports products or sports products (as applicable) on such Promoted Site less:
(i) monies paid out to such Customers as winnings in respect of such bets (as applicable);
(ii) Bonuses granted to such Customers;
(iii) Deductible Costs;
(iv) any returned transactions or any uncollected (or refunded) revenue attributable to such Customers (including chargebacks, 'preventative' chargebacks or in settlement of any claims involving a Customer);
(v) Administrative Fees;
(vi) charges levied on us, any Group Company and/or the Operator by electronic payment or credit card organisations in respect of such Customers;
(vii) monies which are attributed to Fraud;
(viii) stakes returned to such Customers;
(ix) as we determine in our sole discretion, bad debts in respect of such Customers; and
(x) any licensing fees, applicable gaming taxes, value added taxes, duties or similar mandatory payments imposed by any authority having jurisdiction over the Company, any Group Company or any Operator.
Personal Data means any information which could be used, either directly or by employing additional means, to identify a natural person, and that is processed by the Recipient in the context of the performance of the Agreement.
Pro Rata Repayment means a repayment of the Listing Fee by the Affiliate to the Company which shall be calculated as follows: (i) if the IO's and/or Negotiated Plan's (as applicable) duration lasts until an agreed number of Customers has been delivered by the Affiliate, the repayment shall be calculated as a pro rata amount of the Listing Fee for the number of Customers which has not been delivered by the Affiliate under the IO and/or Negotiated Plan (as applicable) as of the Cut Off Date or Jurisdiction Cut Off Date (as applicable); or (ii) in all other instances the repayment of the Listing Fee shall be calculated as a pro rata amount of the Listing Fee for the number of days which have not been delivered following the Cut Off Date and/or Jurisdiction Cut Off Date (as applicable) and with respect to the date when such IO and/or Negotiated Plan (as applicable) was due to expire.
Revenue Share Commission means if and as applicable, a percentage of the Net Revenue as detailed on https://www.wowpartners.com/#Commissions (as may be amended from time to time by us) or at such other URL as may be designated by us from time to time or as otherwise agreed by us and you on any IO or through a Negotiated Plan (and in such event solely for the duration of such IO or Negotiated Plan, as applicable) that the Affiliate is to receive for each Customer. In addition, Revenue Share Commission may be suspended for the duration of an IO or Negotiated Plan (as applicable).
Tracking Link means a tracking URL through which we track the number of Customers, directed to the respective Promoted Sites by you.
Operator means the operator and/or owner of the Promoted Site.
Payment Method as defined in Section 8.5.
Prohibited Territories or Prohibited Territory means with respect to a Promoted Site the jurisdictions from which such Promoted Site should not accept end users, the jurisdictions from which such Promoted Site does not accept end users and/or the jurisdictions as notified to you by us from time to time. Without derogating form the foregoing, Prohibited Territories or Prohibited Territory shall include the following jurisdictions until we notify you otherwise: Afghanistan, Belarus, Bulgaria, Central African Republic, Cuba, Cyprus, Democratic Republic of Congo, Ethiopia, Hong Kong, Iran, Israel, Lebanon, Libya, Mali, Malta, Nicaragua, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan and Darfur, Syria, United States of America, Uganda, United Kingdom, Ukraine, Venezuela, Yemen and Zimbabwe.
Promoted Site or Promoted Sites means a website or application which is promoted through the Affiliate Program and which is promoted through the Marketing Materials which you use.
Regulator means any governmental, regulatory and administrative authorities, agencies, commissions, boards, bodies and officials or other regulatory body or agency that has jurisdiction over (or is responsible for or involved in the regulation of) the Company, any Group Company or any Operator.
Sent Marketing means any form of sent electronic marketing communications, which includes but is not limited to WhatsApp, Telegram, email, SMS and push notification.
Relatives means spouse, partner, parent, child or sibling.
Spam Traffic means any deposits, revenue or traffic generated at a Promoted Site or in the Customer’s account on a Promoted Site through illegal means or in bad faith, regardless of whether or not it actually causes harm to us, any Group Company or any third party. Spam Traffic includes but is not limited to spam and false advertising.
Sub-Affiliate means a person or entity which is referred by you via a sub affiliate tracking link provided by us to you, to the Affiliate Program and which is approved by us to participate in the Affiliate Program.
Sub Affiliate Fee as defined in Section 19.5.
2.2. Any phrase introduced by the terms "including", "include", "in particular" or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.
2.3. If any provision in a definition is a substantive provision conferring rights or imposing obligations on any party, notwithstanding that it is only in the definition clause, effect shall be given to it as if it were a substantive provision in the body of the Agreement.
2.4. The headings in this Agreement are for ease of reference only and shall not affect its construction.
2.5. In this Agreement, if the context so requires, references to the singular shall include the plural and vice versa.
2.6. A reference to any statute, statutory provision or statutory instrument includes a reference to that statute, statutory provision or statutory instrument together with all rules and regulations made under them and as from time to time amended, consolidated or re-enacted.
3. Application Form and Becoming a Member of the Affiliate Program
3.1. To become a member of the Affiliate Program, you must complete the Application Form.
3.2. You must ensure that the Application Form includes all the information requested by us. If the information provided is incomplete or inaccurate, this may result in a delay in the review of your Application Form or a rejection of your application to join the Affiliate Program.
3.3. If you are a person, participation in the Affiliate Program is only permitted if you are Legally of Age or older. If you are an entity, you can have no one working for you who is below the Legal Age.
3.4. It is at our sole discretion whether to accept your Application Form and accept you to the Affiliate Program, and we shall not have any liability to you or to anyone else in relation to a rejected Application Form. We have no obligation to provide any reason for rejecting your Application Form and your participation in the Affiliate Program.
3.5. We will notify you by email as to whether or not your Application Form has been approved and you have been accepted to the Affiliate Program.
3.6. In the event we reject your Application Form and your participation in the Affiliate Program, the Agreement will immediately terminate. You shall have no right to appeal any decision by the Company to reject your Application Form and your participation in the Affiliate Program.
3.7. You shall not market or promote the Promoted Sites until we have notified you by email that your Application Form and your participation in the Affiliate Program has been approved ("Application Approval"). For the avoidance of doubt, we shall not be liable to pay you any Affiliate Payments which you accrue prior to Application Approval.
3.8. The Company reserves at any time to request further documentation and information from you (including but not limited to documents such as identity card, proof of address, certificate of incorporation, certificate of registered address, certificate of good standing and certificates proving good financial standing), whether related to the Application Form or for any other reason and you shall immediately provide us with such documentation and information. If deemed necessary, the Company may request that copies of any documents are notarised by a Public Notary.
3.9. In the event that any of the information provided by you to us is out of date or becomes incorrect, you must immediately change such details through the Affiliate Account.
3.10. The Affiliate Account is solely for your own benefit. You shall not allow any third party to use your account, password or identity and you shall be fully liable for any activities undertaken on your account. You shall take all steps to ensure that such details are not revealed to any third party. If you suspect that the Affiliate Account has been accessed or misused by a third party, you shall inform us immediately. For the avoidance of doubt, we shall not be liable for any activities undertaken on your account or for any damages that may arise therefrom.
3.11. We may request at any time that you provide us with documentation as determined by us which verifies all your beneficiaries and payment details. We shall not be liable to pay you any Affiliate Payments until verification of your beneficiaries and payment information is completed to our satisfaction. If at any time you fail such verification, we may terminate the Agreement immediately.
4. Your Use of the Marketing Materials
4.1. From the Application Approval until such time as your membership of the Affiliate Program terminates, you may only use the Marketing Materials to market and promote the Promoted Sites on the Affiliate Sites in accordance with the terms of this Agreement.
4.2. You shall only use the most up to date Marketing Materials to promote the Promoted Sites.
4.3. You shall not alter, modify or amend the Marketing Materials which includes without limitation the Tracking Links, unless we provide our prior written approval. Without derogating form any of our other right and remedies, if you make any alternations, modifications or amendments without out prior written approval, we may render the Tracking Link inoperative.
4.4. Your use of the Marketing Materials must comply with Applicable Laws.
4.5. You shall not use the Marketing Materials on any Affiliate Site which breaches Applicable Laws.
4.6. You shall not use the Marketing Materials on any Affiliate Site which infringes third party Intellectual Property Rights.
4.7. We may request that you change the positioning of the Marketing Materials, cease using the Marketing Materials, or use different Marketing Materials and you must immediately comply with such request.
4.8. You shall not provide the Marketing Materials to any third party.
4.9. You agree that you will cooperate fully with the Company in order to establish and maintain the Marketing Materials which includes without limitation the Tracking Links.
4.10. We may at any time and at our sole discretion amend our tracking system and reporting format and we may provide you a notice by email to that effect.
4.11. If your use of any Marketing Materials including without limitation the Tracking Links is not in compliance with the terms of this Agreement, we may take such measures as to deactivate such Marketing Material or the Tracking Link contained therein.
4.12. The parties may from time to time agree upon an Insertion Order.
5. Your Marketing of the Promoted Sites and Your Affiliate Sites
5.1. You undertake to immediately comply with (as may be amended from time to time by us) the Guidelines and any additional policies, instructions, terms and conditions which we may provide you by email or which may be made available on the Affiliate Program Site.
5.2. You shall comply with all Applicable Laws and the Affiliate Sites shall comply with all Applicable Laws.
5.3. You undertake that you shall be the owner and operator of the Affiliate Sites.
5.4. The Affiliate Sites shall not infringe third party Intellectual Property Rights.
5.5. You will immediately adhere to any instructions provided by us relating to the marketing of the Promoted Sites.
5.6. The Affiliate Sites must not be designed to appeal or appeal to individuals that are below the Legal Age.
5.7. The Affiliate Sites must not be designed to distribute, distribute or promote any spyware, adware, trojans, viruses, worms, spybots, keyloggers or any other form of unwanted threats.
5.8. The Affiliate Sites must not contain any content which the Company deems to be unlawful, harmful, threatening, defamatory, obscene, or harassing which includes without limitation: (i) "hard" or "soft" adult content, pornographic content or sexually explicit content (collectively and individually the "Excluded Content"); (ii) content that is discriminatory in any way, including on the basis of gender, race, religion, disability or sexual orientation; (iii) content which is offensive, profane, hateful, threatening, harmful, defamatory, libellous or harassing; or (iv) violent content. Notwithstanding, anything to the contrary in this Section 5.8, subject to our prior written consent which may be provided to you by email, Skype or through an IO, the Affiliate Sites may contain Excluded Content. In the event that we agree that the Affiliate Sites may include Excluded Content in an IO, the Affiliate Sites may only contain the Excluded Content for the duration of the IO. In the event that we agree that the Affiliate Sites may include Excluded Content by email or Skype, we may at any time withdraw our consent by email notification to you and in such event you will immediately ensure that the Affiliate Sites do not include any Excluded Content.
5.9. You will not, nor will any entity on your behalf or with your permission or authority, explicit or implied, market or promote a Promoted Site to any person located in the Prohibited Territories with respect to such Promoted Site and no person located in any Prohibited Territories shall be included in the definition of Customer.
5.10. In addition to your use of Marketing Material, subject to our prior written consent, from time to time, you may promote the Promoted Sites by publishing bonus codes for special offers/promotions. All such use and publishing of the bonus codes must be carried out in accordance with the Agreement and Applicable Laws.
5.11. You shall at all times, market and promote the Promoted Sites: (i) in accordance with Applicable Laws; (ii) in a manner which does not infringe third party Intellectual Property Rights; and (iii) only to persons above the Legal Age .
5.12. You shall at all times market and promote the Promoted Sites in a socially responsible manner. Without derogating from the foregoing, you must never market and promote any of the Promoted Sites in a manner which: (i) portrays, condones or encourages behaviour that is socially irresponsible or which can lead to social or emotional harm; (ii) claims that gambling is free of the risks of financial losses; (iii) promotes behaviour that objectively leads to financial harm; (iv) provides false or unrealistic information about the probability of gambling winnings or returns; (v) suggests that skill can influence the outcome of a game of pure chance; (vi) suggests that it is possible to gamble anonymously or without holding an account with an online gambling operator; (vii) targets or specifically appeals to those under the age of 18; (viii) shows, condones or encourages criminal or antisocial behaviour; (ix) condones or encourages anti-social behaviour; (x) suggests gambling is an important part of an individual’s life and can be a resolution to personal, professional or educational problems; (xi) claims that gambling can lead to social success or enhancement of personal qualities or that gambling can improve a persons’ self-esteem; (xii) promotes gambling as an alternative to employment, or a financial investment or a solution to financial problems; (xiii) implies that gambling is more important than family, friends, professional or educational obligations; (xiv) exploits the susceptibilities, aspirations, credulity, inexperience or lack of knowledge of people or vulnerable persons; (xv) contains content that gambling could lead to sexual success or enhanced attractiveness; or (xvi) suggests or applies peer pressure to gamble or that abstention from gambling is disparaging.
5.13. Subject to Sections 11.5 and 11.6, with respect to
6. Your Electronic Marketing of the Promoted Sites
6.1. In the event that we agree in any IO or Negotiated Plan that you may use Sent Marketing, you represent and warrant that all such Sent Marketing and all your direct channels’ marketing activities comply with the requirements of this Agreement including without limitation this Section 6 and Applicable Laws for any promotion of the Promoted Site through Sent Marketing.
6.2. You agree that you are solely responsible for your own actions towards the Customers, ensuring that all activities of your Sent Marketing, comply with all Applicable Laws, privacy laws, GDPR and e-Privacy Directive and do not infringe any such legislation.
6.3. You warrant and represent that the Sent Marketing:
6.3.1. is clear and unambiguous that you are advertising the Promoted Site and not any third parties, their products and/or their sites as well as that any advertising is sent from you and not the Company, its Group Companies or the Operator.
6.3.2. includes a clear and unambiguous identifiable reference that the Sent Marketing is a commercial communication;
6.3.3. is not sent to individuals below the Legal Age;
6.3.4. includes true name in the “From” field of any email and not a sales pitch or marketing message. Any such correspondence must clearly identify you as the communication’s sender and you shall not attempt to or falsify or disguise or try to hide your identity in any way. For the avoidance of doubt, you are not allowed to reflect or attempt to give the illusion that the message is sent on our behalf.
6.3.5. includes a function of “opt-out” or “unsubscribe” (e.g., “unsubscribe button”) as well as contains a valid operative email address to which the recipient of such Sent Marketing can respond to unsubscribe or opt-out future promotions. In such instances you agree not to send any Sent Marketing to any individual who has indicated (by whatever means) that they do not wish to receive any further marketing communications;
6.3.6. contains a link to a privacy policy; and
6.3.7. notwithstanding the foregoing, where you wish to engage any third parties to provide any such Sent Marketing, you shall bear all the responsibility for ensuring such third parties comply with the same requirements of this Agreement and with any Applicable Laws.
6.4. Before sending the Sent Marketing you agree to obtain the recipient's prior opt-in consent, this means that the recipient has taken an affirmative action to indicate their consent to accepting electronic marketing communications, such consent must be freely given, specific, informed and affirmative.
6.5. Any Sent Marketing linked to the Promoted Sites must use a valid and working unsubscribed link to the Sent Marketing. You acknowledge and accept that any Sent Marketing, related to the Promoted Sites must comply with marketing guidelines and Applicable Laws and any guidelines as may be provided by us or as notified to you on the Affiliate Program Site.
6.6. You must maintain an accurate and up-to-date record of opt-out request of any recipient who requested and indicated, by whatever means, their refusal to receiving electronic marketing communications.
6.7. You must ensure that you have performed suppression of your mailing lists to exclude any individuals that are self-excluded from any gambling platform which includes without limitation any gambling websites or applications or any other individuals who should not receive any marketing materials relating to Promoted Sites (which includes without limitation the Marketing Materials). You shall ensure that a player who has self-excluded from any of the Promoted Sites is not sent a promotion after the self-exclusion and you are solely held responsible for the content and manner of the marketing activities that are carried out there on after.
Notwithstanding the foregoing, if you receive a complaint from a recipient of any Sent Marketing you have initiated, you agree to promptly notify us within 24 hours.
6.8. In the event that we receive any complaint, request or inquiry from a recipient of any Sent Marketing or a competent authority in relation to your Sent Promotion or practices or compliance with GDPR or any other Applicable Laws, if we request, you agree to provide us with full information regarding the corresponding recipient of the Sent Marketing, including but not limited to the source and way of your obtaining their personal data, proof of that recipient’s opt-in consent and any other details that we find related and require. You agree to respond to every such request within 5 days from the receipt of our request.
6.9. You hereby authorize us to provide information about you, as the Data Controller responsible for the compliance with GDPR with respect to the processing of personal data of the recipients of the Sent Marketing, as well as assist us in providing any relevant information including your reply to our request under the preceding sub-section, to any person who has filed a complaint with us and/or any (competent) authority.
7. Commission
7.1. From the Application Approval, the default Revenue Share Commission located at https://www.wowpartners.com/#Commission shall apply to the Customers sent by you in accordance with this Agreement (“Standard Commission”).
7.2. From time to time, we may agree with you a Negotiated Plan (which is for the avoidance of doubt is subject to Section 8.8) that is different from the Standard Commission, at which point the Standard Commission is suspended for the duration of the Negotiated Plan. For the duration of the Negotiated Plan, we shall not be liable to pay you any Commission with respect to any Customers which you have generated prior to the Negotiated Plan coming into force. Following the Negotiated Plan's termination in accordance with Section 13.2 or expiration (whichever is the earlier), the Standard Commission shall apply to all Customers.
7.3. If a Negotiated Plan has been agreed to by the Company, we may also agree with you an IO at which point the Negotiated Plan is suspended for the duration of the IO (and for the avoidance of doubt the Standard Commission is also suspended). For the duration of the IO, we shall not be liable to pay you any Commission with respect to any Customers which you have generated prior to the IO coming into force. Following the IO's termination in accordance with Section 13.2 or expiration (whichever is the earlier), the Negotiated Commission shall apply to the Customers. In the event that the Negotiated Plan has been terminated in accordance with Section 13.2 the duration of the IO, the Standard Commission shall apply to all Customers.
7.4. Notwithstanding Section 7.2 and 7.3:
7.4.1.1. if we agree in a Negotiated Plan and/or in an IO to pay you solely a CPA Commission with respect to any Customers, once the CPA Commission has been paid with respect to such Customers, we shall not be liable to pay you any further Commission with respect to such Customers;
7.4.1.2. if we agree in a Negotiated Plan and/or an IO to pay you a Hybrid Commission with respect to any Customers, once the CPA Commission component of the Hybrid Commission has been paid, we shall not be liable to pay you any further CPA Commission with respect to such Customers;
7.4.1.3. if we agree in a Negotiated Plan and/or an IO to pay you a Hybrid Commission with respect to any Customers, if a person begins the process of becoming a Customer and does not fulfil the criteria of Customer with respect to the CPA Commission component during the duration of the Negotiated Plan and/or an IO (as applicable), we shall not be liable to pay you any Commission with respect to such person;
7.4.1.4. if we agree in an IO to pay you a Hybrid Commission or a Revenue Share Commission and we have agreed to pay you solely a CPA Commission for the duration of a Negotiated Plan, in the event that the IO is terminated in accordance with Section 13.2 or expires (whichever is the earlier) and the Negotiated Plan which has been suspended comes back into force, we shall not be liable to pay you any further Commission with respect to the Customers generated during the duration of the IO.
7.5. Any amendment to an IO and/or Negotiated Plan shall not apply retroactively to any Customers generated during the duration IO and/or Negotiated Plan (as applicable) prior to such amendment coming into effect and the amendment shall only apply to the Customers generated for the remainder of the duration of the IO and/or Negotiated Plan (as applicable).
7.6. Furthermore, we may agree with you Additional Payments through an IO and/or Negotiated Plan.
7.7. For the avoidance of doubt, the terms of an IO and/or Negotiated Plan shall not survive the termination or expiration of the IO or Negotiated Plan (as applicable)
7.8. The Affiliate undertakes that it shall not become a Customer and the Affiliate shall not be liable to receive any Commission with respect to such. If the Affiliate is a person, the Affiliate shall not be liable to receive any Commission with respect to any of its Relatives becoming a Customer. Furthermore, if the Affiliate is an entity, the directors, officers and employees of such entity and any Relatives of such individuals shall not be eligible to become Customers and the Affiliate shall not be liable to receive any Commission with respect to such. The number of Customers per individual household computer, tablet device and mobile device is limited to one.
7.9. You acknowledge and agree that our measurements and calculations in relation to the number of Customers and the calculation of Commission and Sub Affiliate Fee shall be final and any further review of those figures shall be at our own discretion.
8. Payment
8.1. All Affiliate Payments shall be paid to you in Euros. For the avoidance of doubt, we have no liability to pay any currency conversion charges or any charges associated with the transfer of money to your Payment Method.
8.2. We shall make the number of Customers, Commission and Sub Affiliate Fee generated in accordance with this Agreement in the then current calendar month and any Additional Payments which may be applicable for payment in the following month available to you through the Affiliate Program Website. In order to allow accurate tracking, reporting, and the calculation of the Customers and Commission, the Marketing Materials including the Tracking Links must be properly formatted.
8.3. If the total amount of the Affiliate Payments is less than EUR 100 for any calendar month, the balance will be transferred to the next calendar month’s Affiliate Payments until the total amount becomes EUR 100 or higher.
8.4. Unless otherwise agreed in any IO and subject to the terms of this Agreement and your full compliance with your obligations hereunder the Commission and Sub Affiliate Fee shall be paid to you following the end of each calendar month, subject to you providing us with an invoice for the correct amount of Commission and Sub Affiliate Fee generated in such calendar month. The Listing Fee shall be paid to you, subject to you invoicing the Company for the correct amount of the Listing Fee following, as applicable, the signature of the relevant IO by both parties or following the Negotiated Plan coming into force. The Fixed Fee shall be paid to you following the end of each calendar month when payment of the Fixed Fee is applicable subject to you providing us with an invoice for the correct amount of the Fixed Fee. We shall settle any such undisputed invoice within 20 days following our receipt of an undisputed invoice.
8.5. We shall pay the Affiliate Payments to the payment method you select on the Application Form ("Payment Method"). If we are unable to pay the Affiliate Payments to your Payment Method as you have either entered incorrect or incomplete payment information and the Affiliate Payments is not paid to you or is paid to a different account, we will have no liability whatsoever with regards to such non-payment.
8.6. If we are unable to pay the Affiliate Payments to your Payment Method, we may deduct from the Affiliate Payments a reasonable amount to reflect the required investigation and additional work including without limitation the administrative burden created by you having provided incorrect or incomplete details. For the avoidance of doubt, we are in no way obligated to carry out any such investigation and additional work with respect to any incorrect or incomplete details.
8.7. If for 6 consecutive calendar months, we are unable to transfer to you the Affiliate Payments to your Payment Method because of any incomplete or incorrect payment details, or for any other reason beyond our control, we may retain any such Affiliate Payments and will no longer be liable to pay such to you.
8.8. If a Negotiated Plan is applicable to you, we reserve the right to amend the Commission scheme and/or Commission amount by which you will be paid, as well as the qualification criteria for which the Commission is to be paid which includes without limitation the Customer qualification criteria. We shall solely proceed with any such amendment after informing you of the change and the date that the change will come into effect.
8.9. We may retain any Affiliate Payments which has been generated in breach of any of the terms of this Agreement.
8.10. Any Affiliate Payments payable to you under this Agreement is subject to the Company actually receiving the applicable payment from the Operator with respect to the Affiliate Payments.
8.11. With respect to any amount owed to you under this Agreement, you shall be liable for any taxation and charges, duties, imposts, contributions, levies or liabilities payable on such amount in any jurisdiction and the monies paid to you under this Agreement shall be inclusive of all such amounts. The Company shall be under no obligation to increase such payment in the event such becomes applicable. We may deduct and withhold from any monies due to you, and to pay over to the relevant tax authorities, any amount on account of taxes, in accordance with our obligations under Applicable Laws. Any such amount deducted and withheld by the Company shall be deemed paid to you.
8.12. We apply a No Negative Carry Over Policy with respect to a Revenue Share Commission and the Revenue Share Commission component in a Hybrid Commission. The No Negative Carry Over Policy means that if the aggregate amount of Net Revenue in any calendar month is negative, the Revenue Share Commission or the Revenue Share Commission component in a Hybrid Commission (as applicable) will be set to zero for such calendar month. Notwithstanding the foregoing, if in a calendar month there is a negative balance with respect to the Net Revenue which is attributed to a Customer that generates a negative Net Revenue of at least EURO 5,000 on a Promoted Site (the “High Roller Customer”), we shall be entitled to set-off such negative balance of Net Revenue for the specific High Roller Customer against future payments to you until such time as the negative balance of Net Revenue becomes positive again. However, if a negative balance with respect to the Net Revenue is attributable to Fraud or breach of this Agreement, we reserve the right to apply the negative amount from any Affiliate Payments which would be payable to you in the future until such time as the negative balance has been fully set-off.
8.13. We reserve the right to set-off any amounts which you owe to us from the Affiliate Payments payable to you. Furthermore, we reserve the right to set-off from any payments which we owe to you from any of your liability to us, including any allegations we have against you arising out of or arising out of your breach of this Agreement or any other agreement between us and you.
8.14. In the event that a Promoted Site ceases to form part of the Affiliate Program, we shall not be liable to pay you any Affiliate Payments with respect to such Promoted Site following the date that the Promoted Site ceases to form part of the Affiliate Program (“Cut Off Date”). However, if there is an IO and/or Negotiated Plan in force (including if the Negotiated Plan is suspended) at the Cut Off Date and we have agreed with you Additional Payments with respect to such Promoted Site, the parties shall enter good faith negotiations and act reasonably on how to apply the value of the Pro Rata Repayment to advertising for a different Promoted Site ("Alternative Advertising"). In the event that the parties are unable to agree on the Alternative Advertising within 14 days of the Cut Off Date: 8.14.1. with respect to any Fixed Fee which is applicable as of the Cut Off Date- we shall pay you the Fixed Fee Payment and we shall not be liable to make any further payments of the Fixed Fee;
8.14.2. if we have not paid the Listing Fee we shall not be liable to pay you the Listing Fee; and
8.14.3. if we have paid the Listing Fee, the Affiliate shall immediately pay the Company the Pro Rata Repayment. From the Cut Off Date, you shall immediately cease using the Marketing Materials with respect to such Promoted Site and cease marketing such Promoted Site.
8.15. In the event that a jurisdiction does not fall under the definition of Prohibited Territories at Agreement Acceptance with respect to a Promoted Site and then such jurisdiction falls under the definition of Prohibited Territories with respect to a Promoted Site during the term of this Agreement (by way of example only- a Promoted Site ceases to accept end users in a jurisdiction), from such date ("Jurisdiction Cut Off Date"), we shall not be liable to pay you any Commission in relation to any Customer which registered from such jurisdiction or is located in such jurisdiction with respect to the Promoted Site. If there is an IO and/or Negotiated Plan in force (including if the Negotiated Plan is suspended) at the Jurisdiction Cut Off Date and we have agreed with you Additional Payments with respect to such jurisdiction, the parties shall enter good faith negotiations and act reasonably on how to apply the value of the Pro Rata Repayment to advertising for a different jurisdiction ("Substitute Advertising"). In the event that the parties are unable to agree on the Substitute Advertising within 14 days of the Jurisdiction Cut Off Date: 8.15.1. with respect to any Fixed Fee which is applicable as of the Jurisdiction Cut Off Date- we shall pay you the Fixed Fee Payment and we shall not be liable to make any further payments of the Fixed Fee;
8.15.2. if we have not paid the Listing Fee we shall not be liable to pay you the Listing Fee; and
8.15.3. if we have paid the Listing Fee, the Affiliate shall immediately pay the Company the Pro Rata Repayment. From the Jurisdiction Cut Off Date, you shall immediately cease using the Marketing Materials with respect to such Promoted Site in the jurisdiction which has become a Prohibited Territory and immediately cease marketing such Promoted Site in the in the jurisdiction which has become a Prohibited Territory.
9. Fraud
9.1. We reserve the right to review for possible Fraud, regardless of whether such Fraud may be on the part of any Customer or on your part.
9.2. In the event that we investigate for Fraud any such investigation shall not take longer than 90 days. Furthermore, in the event that we investigate for Fraud, we may suspend your Account.
9.3. Without derogating from Section 13.4, in the event we suspend your Account: 9.3.1. we may withhold all Commission and Sub Affiliate Fee which is owed to you but which has not been paid to you prior to the suspension;
9.3.2. no Commission and Sub Affiliate Fee shall be generated during such period of suspension;
9.3.3. if there is an IO and/or Negotiated Plan in force (including if the Negotiated Plan is suspended) at any time during the period of suspension and any Additional Payments become due and payable, we shall not be liable to pay you any Affiliate Payments; and
9.3.4. you must immediately cease marketing and promoting the Promoted Sites which includes without limitation ceasing to use the Marketing Materials during such period of suspension.
9.4. Once we have completed our review for Fraud, we may lift the suspension of your Account and in such event: 9.4.1. you may begin to use the Marketing Materials to market and promote the Promoted Sites;
9.4.2. we shall pay you any Commission which is owed to you but which has not been paid to you prior to the suspension and which does not relate to Fraud;
9.4.3. we may retain any Commission relating to Fraud;
9.4.4. we shall pay you any Sub Affiliate Fee which is owed to you but which has not been paid to you prior to the suspension;
9.4.5. if there is an IO and/or Negotiated Plan in force, following such period of suspension, the IO and/or Negotiated Plan (as applicable) shall continue on its terms; and 9.4.6. if there is an IO and/or Negotiated Plan which has been in force (including if the Negotiated Plan is suspended) at any time prior to the period of suspension and any Listing Fee has been paid by the Company, upon the Company lifting the suspension, the Affiliate shall immediately place the Marketing Materials in the agreed upon positions with respect to which the Listing Fee has been paid. Furthermore, if the duration of the IO and/or Negotiated Plan (as applicable) is not based on the number of Customers delivered by the Affiliate, the Affiliate shall immediately pay the Company a pro rata repayment amount of the Listing Fee which shall be in the same proportion to the number of days that the Account is suspended bears to the total number of days of the IO or Negotiated Plan (as applicable).
9.5. Any incidence of Fraud is a breach of the Agreement by you.
9.6. We reserve the right to set-off any amounts already received by you which are related to Fraud from any future Affiliate Payments payable to you.
10. Additional Restrictions
10.1. You shall NOT, nor shall you permit, assist or encourage any third party to:10.1.1. alter, redirect or in any way interfere with the operation or accessibility of the Promoted Sites or any pages thereof;
10.1.2. copy or resemble the look and feel of any of the Prompted Sites in whole or in part;
10.1.3. acquire any right to any data relating to the Customers;
10.1.4. register as a Customer, or authorize or assist (save by promoting the Promoted Site in accordance with this Agreement) any person to register as a Customer;
10.1.5. cause any of the Promoted Sites (or any parts or pages thereof) to open in a person's browser other than as a result of the person clicking on the Marketing Materials;
10.1.6. attempt to intercept or redirect (including via user-installed software) traffic from the Promoted Sites;
10.1.7. violate the terms of use and any applicable policies of any search engines;
10.1.8. market or promote any Promoted Site in the Prohibited Territories with respect to such Promoted Site;
10.1.9. attempt to circumvent any restriction in place to prevent a potential Customers from Prohibited Territories from becoming Customers with respect to the relevant Promoted Site, or attempt to disguise or disguise the geographical location of a Customer; and
10.1.10. provide Customers’ details to any third party, during the term of this Agreement and at any time after the termination of this Agreement.
10.2. You shall not use the Marketing Materials in any way that is detrimental to us, any Group Company or the Operators, which includes using the Marketing Materials in any manner which damages our, any Group Company or the Operators’ goodwill or reputation.
10.3. You must refrain from marketing the Promoted Sites in any way which might compete with our own, any Group Company or the Operator's marketing efforts with respect to the Promoted Sites (for example the placement of Marketing Materials on sites on which we, any Group Company or the Operator advertise the Promoted Sites on).
11. Intellectual Property Rights
11.1. From the Application Approval and for the remainder of the term of the Agreement, subject to your compliance with the terms of this Agreement, we grant to you a non-exclusive, revocable, non-sublicensable, non-assignable, and non-transferable licence to use the Marketing Materials and their content solely for the purposes of you displaying the Marketing Materials on the Affiliate Sites.
11.2. You acknowledge that the Company, its Group Companies or the Operators (as applicable) owns or has the necessary licenses, permits and consents to use all Intellectual Property Rights in relation to the Marketing Materials and the brands and trademarks relating to the Promoted Sites (collectively and individually the “Marks”). You agree that any use by you of the Marketing Materials or the Marks inures to our, our Group Companies or the Operators’ (as applicable) sole benefit and that you will not obtain any rights in the Marketing Materials and the Marks as a result of such use.
11.3. All Intellectual Property Rights and any goodwill arising in the Marketing Materials shall remain our, our Group Companies or the Operators (as applicable) property.
11.4. The Affiliate Sites shall not in any way resemble the look or feel of the Promoted Sites, nor will you create the impression that any of the Affiliate Sites is any of the Promoted Sites (or any part thereof).
11.5. You shall not: (i) register or apply to register a domain which incorporates or consists of or is confusingly similar to the Marks; (ii) bid on keywords or search terms related to the Marks; (iii) include metatag keywords which are the same or similar as the Marks on the Affiliate Sites; (iv) use any sub-domain name which incorporates or consists of, or is confusingly similar to the Marks; (v) open or operate any social media account which uses, incorporates or consists of the Marks; (vi) register or apply to register any trade mark in any jurisdiction; which includes, incorporates or consists of, or is confusingly similar to, the Marks; or (vii) purchase or register keywords, search terms or other identifiers for use in any search engine, portal, social network, sponsored advertising service or other search or referral service which are identical or similar to the Marks (this includes any words similar to the name/domain name of the Promoted Sites and any other websites or applications owned or operated by us, any Group Company, or any Operator).
11.6. If you are not in compliance with any of Section 11.5, you must immediately inform us. In such event of your non-compliance with any of Section 11.5, you hereby agree that you shall in accordance with our instructions transfer the applicable registration domain name, search term, sub-domain name and/or mark (as the case may be) and/or the benefit of any application for such, to us or any company we nominate.You hereby agree that, you shall, in accordance with our instructions hold and not allow to lapse the applicable registration, domain name, search term, sub-domain name, mark and/or application until such has been transferred to us or our nominated company. You shall, fully co-operate with us and execute all documents which we request as well as do all things necessary to assist in the transfer of the applicable registration, domain name, search term, sub-domain name and/or mark (as the case may be) and/or the benefit of any application to us or our nominated company. YOUR OBLIGATION TO TRANSFER INTELLECTUAL PROPERTY RIGHTS REGISTERED OR APPLIED TO BE REGISTERED AS ENVISAGED IN THIS SECTION 11.6 EXTENDS TO INTELLECTUAL PROPERTY RIGHTS REGISTERED OR APPLIED TO BE REGISTERED PRIOR TO THE DATE UPON WHICH THESE TERMS TAKE LEGAL EFFECT BETWEEN US. We may, at our sole discretion, withhold all Affiliate Payments that may be due to you until the relevant intellectual property is vested in us or our nominated company to our satisfaction.
12. Representations and Warranties
12.1. You hereby represent and warrant to the Company that:
12.1.1. all the documents and information which you provide us with, including without limitation on the Application Form are true, accurate and complete;
12.1.2. you will immediately comply with our instructions and the Guidelines (as may be amended by us from time to time);
12.1.3. you will comply with all Applicable Laws during the term of the Agreement and your marketing and promotion of the Promoted Sites shall comply with all Applicable Laws;
12.1.4. you shall comply with the Schedule below which forms part of this Agreement;
12.1.5. you shall obtain, maintain and comply with all approvals, permits, certificates authorisations, licensees, consents which you require to fulfil your obligations under the Agreement;
12.1.6. you shall obtain, maintain and comply with all approvals, permits, certificates authorisations, licensees, consents which you are required to poses by Applicable Laws or any Regulator;
12.1.7. you will not provide the Marketing Materials to any third party;
12.1.8. there is no legal, commercial, contractual or other restriction, which precludes or might preclude you from fully performing your obligations as set out in this Agreement;
12.1.9. if you are an individual rather than a legal entity, you are Legally of Age;
12.1.10. you have evaluated the laws (and in particular all laws relating to the promotion of online gambling) relating to your activities and obligations as set out in this Agreement and have concluded that you can enter into this Agreement and fulfil your obligation as set out in this Agreement without violating any Applicable Laws; and
12.1.11. you shall comply with and ensure : (i) the prevention of gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime; (ii) that gambling is conducted in a fair and open way; and (iii) the protection of children and other vulnerable persons from being harmed or exploited by gambling.
13. Duration, Termination and Consequences of Termination
13.1. This Agreement shall start from the Agreement Acceptance and shall continue thereafter until it is terminated in accordance with this Agreement.
13.2. Either party may terminate the Agreement, any IO and/or Negotiated Plan, by providing twenty-four (24) hours prior notice to the other by email. Your termination of the Agreement, any IO, any and/or Negotiated Plan (as applicable) is subject to you sending an email to [email protected] with the Subject line “Termination”. However, you shall not be able to terminate the Agreement, any IO and/or any Negotiated Plan if we have suspended your Account.
13.3. For the avoidance of doubt, your participation in the Affiliate Program terminates upon termination of the Agreement.
13.4. We may terminate the Agreement or we may terminate any IO and/or Negotiated Plan which has not expired or been terminated on written notice to you by email in the event that:
13.4.1. you are in breach (or we have reasonable grounds to believe you have breached) any of the terms of this Agreement;
13.4.2. you are in breach of Applicable Laws or we (acting reasonably) believe that you have breached Applicable Laws;
13.4.3. you carry out any action which we reasonably believe will expose the Company, any Group Company or any Operator to regulatory repercussions in any jurisdiction; or
13.4.4. the Company, any Group Company or any Operator is ordered or required by a Regulator, to terminate its relationship with you.
13.5. In the event that the Agreement is terminated for any reason whatsoever, for the avoidance of doubt, any IO or Negotiated Plan which has not expired or been terminated (including if the Negotiated Plan is suspended) will automatically and immediately terminate.
13.6. In the event that the Agreement is terminated in accordance with Section 13.2 or 22, the Company shall pay you, subject to the terms of the Agreement (if and as applicable) all Commission and Sub Affiliate Fee due to you on the effective date of termination of the Agreement. If there is any IO and/or Negotiated Plan which has not been terminated or has expired (including if the Negotiated Plan is suspended) prior to the effective date of termination of the Agreement and we have agreed with you Additional Payments with respect to such IO and/or Negotiated Plan (as applicable): 13.6.1.1. with respect to any Fixed Fee which is in force at the effective date of termination of the Agreement, we shall pay you a pro rata amount of the Fixed Fee for the number of days which have elapsed from when the then applicable payment of the Fixed Fee has become relevant until the effective date of termination of the Agreement;
13.6.1.2. if we have not paid the Listing Fee we shall not be liable to pay you the Listing Fee; and
13.6.1.3. with respect to any Listing Fee which has been paid by the Company- the Affiliate shall immediately pay the Company the Listing Fee Repayment. For the avoidance of doubt, following our payment of (if and as applicable) the Commission, Sub Affiliate Fee and Fixed Fee (as detailed in this Section 13.6.1.1), we shall not be liable to make any further Affiliate Payments to you. We may withhold the final payment of any Commission, Fixed Fee and Sub Affiliate Commission for up to 90 days to ensure that the correct amount is paid to you.
13.7. In the event that the Agreement is terminated under Section 3.11, 13.4 or 19.9, we shall retain all Affiliate Payments and we shall not be liable to pay you any Affiliate Payments. In addition, in the event that under any IO and/or Negotiated Plan which has not been terminated or has expired (including if the Negotiated Plan is suspended) prior to the effective date of termination of the Agreement and we have paid you any Listing Fee with respect to such IO and/or Negotiated Plan (as applicable), the Affiliate shall immediately pay the Company the Listing Fee Repayment.
13.8. In the event that an IO and/or Negotiated Plan is terminated under Section 13.2, Sections 7.2-7.4 shall apply (as applicable). In the event that in the terminated IO and/or Negotiated Plan we have agreed with you Additional Payments with respect to such IO and/or Negotiated Plan (as applicable): 13.8.1. with respect to any Fixed Fee which is in force at the effective date of termination of the IO and/or Negotiated Plan (as applicable), we shall pay you a pro rata amount of the Fixed Fee for the number of days which have elapsed from when the then applicable payment of the Fixed Fee has become relevant until the effective date of termination of the IO and/or Negotiated Plan (as applicable);
13.8.2. if we have not paid the Listing Fee we shall not be liable to pay you the Listing Fee;
13.8.3. with respect to any Listing Fee which has been paid by the Company- the Affiliate shall immediately pay the Company the Listing Fee Repayment. For the avoidance of doubt, following our payment of the Fixed Fee (as detailed in Section 13.8.1) under the terminated IO or Negotiated Plan, we shall not be liable to make any further payment to you with respect to the terminated IO/and or Negotiated Plan.
13.9. In the event that an IO and/or Negotiated Plan is terminated under Section 13.4, we shall retain all Affiliate Payments owed to you under the IO and/or Negotiated Plan (as applicable) (and for the avoidance of doubt, we shall not be liable to pay you any Commission for any Customers generated under such IO and/or Negotiated Plan (as applicable)). In addition, in the event that in the terminated IO and/or Negotiated Plan we have paid you any Listing Fee with respect to such IO and/or Negotiated Plan (as applicable), the Affiliate shall immediately pay the Company the Listing Fee Repayment.
13.10. Immediately following the termination of the Agreement you must immediately: (a) cease all use of the Marketing Materials and remove all of the Marketing Materials from the Affiliate Sites; (b) return to us any Confidential Information in your control or possession in whatever form; and (c) cease marketing the Promoted Sites.
13.11. On termination of the Agreement, all rights and licences granted to you in this Agreement shall immediately terminate.
13.12. For the avoidance of doubt you will not accrue any Affiliate Payments following the termination of the Agreement.
14. Indemnification
14.1. You hereby agree to on our written demand indemnify and hold harmless us, the Group Companies, the Operator and our and each of their respective shareholders, officers, directors, employees, agents, successors and assigns from and against any and all losses, penalties, fines (including without limitation from any Regulator), demands, claims, damages, costs (including without limitation legal costs), expenses (including without limitation, consequential losses and loss of profit) and liabilities suffered or incurred, directly or indirectly, as a consequence of any:
14.1.1. breach of the Agreement by you (including without limitation any breach by you of any representation, obligation, undertaking, covenant and/or warranty);
14.1.2. breach of Applicable Laws by you;
14.1.3. claim relating to the Affiliate Sites;
14.1.4. claim relating to your marketing and promotion of the Promoted Sites;
14.1.5. claim relating to your right to use the Marketing Materials on the Affiliate Sites;
14.1.6. action taken by a Regulator; and/or
14.1.7. act and/or omission by you.
15. Confidentiality
15.1. Any information which we have provided you with, whether prior or during the term of this Agreement, shall be considered as our confidential information ("Confidential Information"). You shall not use the Confidential Information for any purpose other than to perform your obligations under this Agreement. You must not disclose any Confidential Information to any other person, other than your employees, officers, representatives or advisers who need to know such information for the purposes of carrying out your obligations under this Agreement. You shall ensure that your employees, officers, representatives or advisers to whom you disclose the Confidential Information comply with this Section 15.
15.2. You shall not make any public announcement with respect to any aspect of this Agreement or your relationship with us, without our prior written approval.
16. DISCLAIMERS
16.1. YOUR MARKETING AND ADVERTISING OF THE PROMOTED SITES IS AT YOUR OWN RISK. THE MARKETING MATERIALS, INSTRUCTIONS, POLICIES, GUIDELINES AND/OR CONTENT WHICH IS PROVIDED TO YOU AND/OR MADE AVAILABLE BY US IS PROVIDED "AS IS". WE EXPRESSLY DISCLAIM ALL WARRANTIES AND/OR REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE MARKETING MATERIALS AND/OR ANY INSTRUCTIONS, POLICIES, GUIDELINES AND/OR CONTENT WHICH IS PROVIDED AND/OR MADE AVAILABLE BY US (INCLUDING WITHOUT LIMITATION WARRANTIES OF FITNESS, MERCHANTABILITY, COMPLIANCE WITH APPLICABLE LAWS, NON-INFRINGEMENT, AND/OR ANY IMPLIED WARRANTIES ARISING OUT OF A COURSE OF PERFORMANCE, DEALING, OR TRADE USAGE).
16.2 IT IS SOLELY YOUR RESPONSIBILITY TO ENSURE THAT YOUR MARKETING AND ADVERTISING OF THE PROMOTED SITES COMPLIES WITH APPLICABLE LAWS. IF YOU BELIEVE, HAVE ANY DOUBT AND/OR YOU ARE AWARE THAT THE MARKETING MATERIALS AND/OR INSTRUCTIONS, POLICIES, GUIDELINES AND/OR CONTENT, WHICH IS PROVIDED AND/OR MADE AVAILABLE BY US DO NOT COMPLY WITH APPLICABLE LAWS, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE TO IMMEDIATELY CEASE MARKETING AND ADVERTISING THE PROMOTED SITES WHICH INCLUDES WITHOUT LIMITATION TO IMMEDIATELY CEASE USING THE MARKETING MATERIALS.
16.3. WE, OUR GROUP COMPANIES AND/OR THE OPERATORS SHALL HAVE NO LIABILITY WHATSOEVER WITH RESPECT TO YOUR MARKETING AND ADVERTISING OF THE PROMOTED SITES, YOUR USE OF THE MARKETING MATERIALS AND/OR YOUR ADHERENCE TO ANY INSTRUCTIONS, POLICIES, GUIDELINES AND/OR CONTENT, WHICH IS PROVIDED AND/OR MADE AVAILABLE BY US.
16.4. WE, OUR GROUP COMPANIES AND/OR THE OPERATORS MAKE NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS WITH RESPECT TO THE AFFILIATE PROGRAM, THE PROMOTED SITES AND/OR THE AFFILIATE PROGRAM SITE (INCLUDING WITHOUT LIMITATION WARRANTIES OF FITNESS, MERCHANTABILITY, COMPLIANCE WITH APPLICABLE LAWS, NON-INFRINGEMENT, OR ANY IMPLIED WARRANTIES ARISING OUT OF A COURSE OF PERFORMANCE, DEALING, OR TRADE USAGE). IN ADDITION, THE COMPANY MAKES NO REPRESENTATION THAT THE OPERATION OF THE PROMOTED SITES, MARKETING MATERIALS OR THE AFFILIATE PROGRAM SITE WILL BE UNINTERRUPTED OR ERROR-FREE, AND WE, OUR GROUP COMPANIES AND/OR THE OPERATORS WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS.
17. Limitation of Liability
17.1. THE COMPANY SHALL NOT BE LIABLE IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE) OR FOR BREACH OF STATUTORY DUTY OR IN ANY OTHER WAY FOR ANY: (I) ACTUAL AND/OR EXPECTED INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS AND/OR DAMAGE; (II) LOSS OF OPPORTUNITY, LOSS OF ANTICIPATED SAVINGS AND/OR WASTED EXPENDITURE; (III) LOSS OF CONTRACTS, BUSINESS, PROFITS AND/OR REVENUES; (IV) LOSS OF GOODWILL AND/OR REPUTATION; AND/OR (V) LOSS OF DATA.
17.2. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE LOWER OF THE TOTAL COMMISSION PAID TO YOU UNDER THIS AGREEMENT OVER THE THREE (3) MONTH PERIOD PRECEDING THE DATE ON WHICH OUR LIABILITY AROSE AND 10,000 EUROS.
18. Personal Data
18.1. We collect and process your Personal Data and it may include certain personal information such as your e-mail addresses and transaction details, IP addresses, your name and surname and the name of your employees, if applicable.
18.2. By participating in the Affiliate Program and by using the Affiliate Program Site, you hereby acknowledge and accept Wow Partners Privacy Policy, located on/available at: https://www.wowpartners.com/privacy-policy which is an inseparable part of this Agreement ("Privacy Policy"). We encourage you to read this Privacy Policy carefully as it sets out the terms of our processing of any Personal Data we collect from you, or that you provide voluntarily to us.
18.3. You warrant that you will process personal data strictly in accordance with EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “GDPR”) as well as the Gibraltar Data Protection Act 2004 ("Gibraltar DPA"),and the Gibraltar General Data Protection Regulation ("Gibraltar GDPR") and any other Applicable Laws and by entering into this Agreement, you shall be deemed to enter into the Data Protection Addendum in Schedule A of this Agreement.
19. Sub Affiliates
19.1. You may introduce potential Sub-Affiliates to us.
19.2. Potential Sub Affiliates will be required to complete and submit an Application Form. We will review the Application Form and it is within our sole discretion to accept or reject it.
19.3. Each Sub Affiliate will be required to accept the terms and conditions as set out in this Agreement.
19.4. Sub-Affiliates will receive commission from us in accordance with the commission scheme as agreed between us and the Sub-Affiliate, subject to the terms of this Agreement.
19.5. You may receive a percentage of the commission paid to the Sub Affiliate subject to you and the Company agreeing to such and provided that the percentage of the commission paid to the Sub Affiliate which is to be paid to you is recorded thorough the Back Office (the "Sub Affiliate Fee").
19.6. For the avoidance of doubt, you will not be entitled to receive any payment for any Sub-Affiliate introduced by a Sub-Affiliate which has been introduced by you.
19.7. You undertake that you shall not: (i) if you are a person, such Sub Affiliate shall not be any of your Relatives; or (ii) if you are an entity, such Sub Affiliate shall not be a director, officer employee of such entity or any member of its group of companies or the Relatives of such individuals.
19.8. In addition, you undertake that: (i) you shall not try to use the Sub-Affiliate scheme in any way whatsoever in bad faith; or (ii) offering or providing a Sub-Affiliate or potential Sub-Affiliate any incentive (either financial or otherwise) to become a Sub-Affiliate.
19.9. In the event we determine that you are in breach of Sections 19.7 or 19.8, we may terminate the Agreement.
20. Amending the Agreement
20.1. We may unilaterally amend the Affiliate Agreement at any time and at our sole discretion by posting an amended Affiliate Agreement on the Affiliate Program Site. You agree that any amendment will take effect from when the amended Affiliate Agreement is posted on the Affiliate Program Site. (whether or not you have actually reviewed the relevant changes). In addition, you acknowledge and agree that such posting constitutes sufficient provision of notice of such amendments.
20.2. Your continued participation in the Affiliate Program following the posting of the amended Affiliate Agreement in accordance with the paragraph above, will constitute binding acceptance by you of any such amendment. You should frequently visit the Affiliate Program Site and monitor the terms and conditions of this Affiliate Agreement.
20.3. If you do not agree to be bound by any amendment to the Agreement you sole recourse shall be to terminate the Agreement in accordance with your right to do so set out in Section 13.2. This termination right is your only remedy in relation to any amendment made with respect to the Agreement.
20.4. Notwithstanding the other Sections contained in this Section 20, an IO may only be amended in writing and signed by the Company’s and the Affiliate’s authorised representatives.
21. Suspension
21.1. Without derogating from Section 13.4, we may temporarily suspend your Account at our sole discretion. In the event we suspend your Account:21.1.1. we may withhold all Commission and Sub Affiliate Fee which is owed to you but which has not been paid to you prior to the suspension;
21.1.2. no Commission and Sub Affiliate Fee shall be generated during such period of suspension;
21.1.3. if there is an IO and/or Negotiated Plan in force (including if the Negotiated Plan is suspended) at any time during the period of suspension and any Additional Payments become due and payable, we shall not be liable to pay you any Affiliate Payments; and
21.1.4. you must immediately cease marketing and promoting the Promoted Sites which includes without limitation ceasing to use the Marketing Materials during such period of suspension.21.2. If we lift the suspension of your Account: 21.2.1. you may begin to use the Marketing Materials to market and promote the Promoted Sites;
21.2.2. we shall pay you any Commission which is owed to you but which has not been paid to you prior to the suspension and which does not relate to any breach of the Agreement;
21.2.3. we may retain any Commission relating to any breach of the Agreement;
21.2.4. we shall pay you any Sub Affiliate Fee which is owed to you but which has not been paid to you prior to the suspension;
21.2.5. if there is an IO and/or Negotiated Plan in force following such period of suspension, the IO and/or Negotiated Plan (as applicable) shall continue on its terms following the period of suspension; and
21.2.6. if there is an IO and/or Negotiated Plan which has been in force (including if the Negotiated Plan is suspended) at any time during the period of suspension and any Listing Fee has been paid by the Company, upon the Company lifting the suspension, the Affiliate shall immediately place the Marketing Materials in the agreed upon positions with respect to which the Listing Fee has been paid. Furthermore, if the duration of the IO and/or Negotiated Plan (as applicable) is not based on the number of Customers delivered by the Affiliate, the Affiliate shall immediately pay the Company a pro rata repayment amount of the Listing Fee which shall be in the same proportion to the number of days that the Account is suspended bears to the total number of days of until the expiration of IO or Negotiated Plan (as applicable).
21.3. We reserve the right to set-off any amounts already received by you which are related to a breach of the Agreement from any future Affiliate Payments payable to you.
22. Force Majeure
If the Company is prevented or delayed in the performance of any of its obligations under this Agreement by Force Majeure, the Company shall have no liability in respect of the performance of its obligations as are prevented by the Force Majeure events during the continuation of such events. For the purposes of this Agreement “Force Majeure” means any cause beyond the reasonable control of the Company including, without limitation, act of God, war, insurrection, riot, civil disturbance, acts or attempted acts of terrorism, fire, explosion, flood, storm, theft or malicious damage, pandemic, epidemic, strike, lock-out, pandemic or other industrial dispute (whether involving the workforce of the party so prevented or any other party), third party injunction, national defence requirements, acts or regulations of national or local governments (including, without limitation, legislation or other regulation restricting, preventing or otherwise prohibiting the provision or availability of internet-based sports betting or casino or poker gaming), inability to obtain essential power, raw materials, labour, malfunction of machinery or apparatus. Where the Force Majeure event continues for a period exceeding 30 days, then the Company retains the right to terminate this Agreement immediately.
23. General
23.1. In case of any discrepancy between the meanings of any translated versions of this Agreement, the meaning of the English language version shall prevail.
23.2. The Agreement shall constitute the entire agreement between the parties with respect to the subject matter hereof and the Agreement cancels and supersedes all previous understandings and agreements, both oral and written, between the parties in respect of the subject matter of this Agreement.
23.3. You shall not, without our prior written consent assign, transfer or subcontract all or any of your rights or obligations under the Agreement. In addition, we shall be entitled to assign, transfer or subcontract any or all of our rights and obligations under the Agreement to any Group Company without your consent.
23.4. We shall be entitled to exercise any of our rights or fulfil any of our obligations hereunder (including its payment obligations) through any Group Company.
23.5. You and the Company are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties.
23.6. The Company's failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
23.7. Other than any Group Company, no person and/or entity who is not a party to this Agreement shall have any right to enforce any term of this Agreement.
23.8. If any clause in the Agreement (or any part thereof) is rendered void or unenforceable by any court or authority of competent jurisdiction then all other provisions of the Agreement will remain in full force and effect and will not in any way be impaired. With respect to the provision which is rendered void or unenforceable the parties shall agree a replacement provision which is as close as is legally permissible to the provision found invalid or unenforceable.
23.9. During the term of the Agreement and after, you shall not in any way directly or indirectly make any disparaging, negative, uncomplimentary, derogatory or defamatory statements with regards to us, any Group Company, any of their respective business interests which includes the Affiliate Program, the Promoted Sites or the Operator.
23.10. Any provisions hereof which expressly or by their nature are required to survive termination or expiration of this Agreement in order to achieve their purpose shall so survive until it shall no longer be necessary for them to survive in order to achieve that purpose. Without derogating from the generality of the foregoing, Sections 8.11, 8.13, 9.6, 13.6 (if applicable), 13.7 (if applicable), 13.10, 13.11, 13.12, 14, 15, 16, 17, 21.3 and 23 hereof shall survive termination of this Agreement.
23.11. This Agreement shall be governed by the laws of Malta, without giving effect to principles of the conflict of laws. Any disputes arising out of or relating to this Agreement, including the interpretation or enforcement thereof, shall be subject to the exclusive jurisdiction of the courts of Malta.
SCHEDULE A
DATA PROTECTION AGREEMENT
Company and Affiliate (“Partner”), (each a “Party”, together the “Parties”), have entered into an agreement (“Agreement”) for the provision of the services (“Services”), and are agreeing to these Data Protection Terms (“DPA”).
This DPA is entered into by Company and Partner and supplements the Agreement. This DPA will be effective, and replaces any previously applicable terms relating to its subject matter, from the Terms Effective Date.
If you are accepting this DPA on behalf of Partner, you warrant that: (a) you have full legal authority to bind Partner to this DPA; (b) you have read and understand this DPA; and (c) you agree, on behalf of Partner, to this DPA. If you do not have the legal authority to bind Partner, please do not accept this DPA.
If Partner is established outside the EEA or an Approved Jurisdiction, the Parties shall be deemed to enter into the Standard Contractual Clauses, contained in Schedule D.
1. INTRODUCTION
1.1. This DPA reflects the Parties’ agreement on the processing of Personal Data in connection with the Data Protection Laws.
1.2. Any ambiguity in this DPA shall be resolved to permit the Parties to comply with all Data Protection Laws.
1.3. In the event and to the extent that the Data Protection Laws impose stricter obligations on the Parties than under this DPA, the Data Protection Laws shall prevail.
2. DEFINITIONS AND INTERPRETATION
2.1. In this DPA:
(i) "Approved Jurisdiction" means a member state of the European Economic Area, or other jurisdiction as may be approved as having adequate legal protections for data by the European Commission currently found here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en or by the UK Information Commissioner's Office, where applicable, currently found here: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-transfers/;
(ii) “Data Protection Laws” means, as applicable, any and/or all applicable domestic and foreign laws, rules, directives and regulations, on any local, provincial, state or deferral or national level, pertaining to data privacy, data security and/or the protection of Personal Data, including the Privacy and Electronic Communications Directive 2002/58/EC (and respective local implementing laws) concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications ("e-Privacy Directive")), including any amendments or replacements to them, including the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”), the Gibraltar Data Protection Act 2004 ("Gibraltar DPA"), and the Gibraltar General Data Protection Regulation ("Gibraltar GDPR") and any amendment or replacement to the foregoing;
(iii) “Data Subject” means an individual to whom Personal Data relates;
(iv) "GRA" means the Gibraltar Regulatory Authority or the Information Commissioner of Gibraltar.
(v) “Personal Data” means any personal data (as defined under the GDPR) that is processed by a Party under the Agreement in connection with its provision or use (as applicable) of the Services;
(vi) "Security Incident" shall mean any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data. For the avoidance of doubt, any Personal Data Breach will comprise a Security Incident;
(vii) “Standard Contractual Clauses” the applicable module of the standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council from June 4th 2021 ("EU SCCs"); the International Data Transfer Addendum to the EU Commission Standard Contractual Clauses as adopted by GRA and in force from December 7th 2022, or any updated version adopted by the GRA ("Gibraltar Addendum").
(viii) “Terms Effective Date” means the effective date of the Agreement;
(ix) The terms “controller”, “processing” and “processor” as used in this have the meanings given in the GDPR and/or Gibraltar GDPR. Any reference to a legal framework, statute or other legislative enactment is a reference to it as amended or re-enacted from time to time.
3. Application of this DPA
2.1. This DPA will only apply to the extent all of the following conditions are met:
2.1.1. Partner processes Personal Data that is made available by the Company in connection with the Agreement or either Party processes Personal Data that is made available by the other Party in connection with the Agreement.
2.1.2. The Data Protection Laws apply to the processing of Personal Data.
2.2. This DPA will only apply to the Services for which the Parties agreed to in the Agreement, which incorporates the DPA by reference.
1. Roles and Restrictions on Processing
1.1 If Partner has access to or otherwise processes Personal Data pursuant to the Agreement, then Partner shall:
1.1.1 only process the Personal Data in accordance with Company's documented instructions and on its behalf, and in accordance with the Agreement and this DPA and related Attachments, unless required otherwise under applicable laws. In such case, Partner shall, to the extent legally permitted, promptly notify Company of such legal obligation;
1.1.2 take reasonable steps to ensure the reliability of its staff and any other person acting under its supervision who may come into contact with, or otherwise have access to and process Personal Data; ensure persons authorized to process the Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality; and ensure that such personnel are aware of their responsibilities under this DPA and any Data Protection Laws;
1.1.3 promptly, and in any case within the period of time required in Data Protection Laws, assist Company as needed to cooperate with and respond to requests from supervisory authorities including the GRA, Data Subjects, customers, or others to provide information (including details of the services provided by Partner) related to Partner’s processing of Personal Data;
1.1.4 notify the Company without undue delay, and no later than twenty four (24) hours, after becoming aware of a Security Incident;
1.1.5 provide full, reasonable cooperation and assistance to Company in:
1.1.5.1 upon receipt of: (a) requests from Data Subjects to exercise their rights under the Data Protection Laws in connection with Personal Data processed under this DPA, including (without limitation) the right of access, right to rectification, restriction of processing, erasure, data portability, object to the processing, or the right not to be subject to an automated individual decision making; and/or (b) any requests or inquiries from supervisory authorities including the GRA, customers, or others, to provide information related to Partner’s processing of Personal Data under this DPA; shall: (i) direct such requests to Company without undue delay, and (ii) not respond or act upon such requests without prior written approval from Company; and (iii) promptly, and in any case within the period of time required in Data Protection Laws, provide full, reasonable cooperation and assistance to Company in responding to and exercising such requests, except where the foregoing shall not apply only and insofar as it conflicts with Data Protection Laws.
1.1.5.2 ensuring compliance with any notification obligations of Security Incidents to the supervisory authority including the GRA and communication obligations to Data Subjects, as required under Data Protection Laws;
1.1.5.3 ensuring compliance with its obligation, or the obligation of its customers to carry out data protection impact assessments with respect to the processing of Personal Data, and with its prior consultation with the supervisory authority, including the GRA (as applicable).
1.1.6 only process or use Personal Data on its systems or facilities to the extent necessary to perform its obligations under the Agreement;
1.1.7 as required under Data Protection Laws, maintain accurate written records of any and all the processing activities of any Personal Data carried out under the Agreement (including the categories of processing carried out), and shall make such records available to the Company and applicable supervisory authority, including the GRA, on request;
1.1.8 make all reasonable efforts to ensure that Personal Data are accurate and up to date at all times while in its custody or under its control, to the extent Partner has the ability to do so;
1.1.9 not lease, sell or otherwise distribute Personal Data;
1.1.10 promptly notify Company of any investigation, litigation, arbitrated matter or other dispute relating to the Partner or the processing of Personal Data under the Agreement;
1.1.11 promptly notify Company in writing and provide Company an opportunity to intervene in any judicial or administrative process if Partner is required by law, court order, warrant, subpoena, or other legal or judicial process to disclose any Personal Data to any person other than Company;
1.1.12 upon termination of the Agreement, or upon Company's written request at any time during the term of the Agreement, Partner shall cease to process any Personal Data received from Company, and within a reasonable period will at the request of Company: (1) return the Personal Data; or 2) securely and completely destroy or erase all Personal Data in its possession or control (including any copies thereof), unless and solely to the extent the foregoing conflicts with any applicable laws. In such case, Partner shall notify the Company and only process such Personal Data in order to comply with its legal obligations. The terms of this DPA shall remain applicable to the processing of such Personal Data until returned or erased. At Company’s request, Partner shall give Company a certificate confirming that it has fully complied with the requirements of this clause.
2. Sub-processing
2.1 Partner shall not subcontract its obligations under this DPA to another person or entity ("Sub-processor(s)"), in whole or in part, without Company’s prior written approval, and shall inform the Company of any intended changes concerning the addition/replacement of other processors, no later than thirty (30) days prior to such intended change. Company shall have the right to object to the appointment of any new Sub-processor within 14 days of having been notified of the Sub-processor’s appointment by Partner, in which event the Parties shall negotiate in good faith this objection. In the event the Parties, acting reasonably and in good faith, have not reached an amicable solution, then Company may terminate the portion of the Agreement that requires the employment of said Sub-processor.
2.2 Partner will execute a written agreement with such approved Sub-processor containing terms providing at least equivalent protection of Personal Data as provided under this DPA (provided that Partner shall not be entitled to permit the Sub-processor to further sub-process or otherwise delegate all or any part of the Sub-processor’s processing without Company’s prior written consent at Company’s sole discretion) and which expressly provides Company with third party beneficiary rights to enforce such terms and/or require Partner to procure that the Sub-processor enters into a data protection agreement with Company directly.
2.3 Partner shall have a written security policy that provides guidance to its Sub-processors to ensure the security, confidentiality, integrity and availability of Personal Data and systems maintained or processed by Partner.
2.4 Company may require Partner to provide Company with full details of the proposed Sub-processor’s involvement including but not limited to the identity of the Sub-processor, its data security record, the location of its processing facilities and a description of the access to Personal Data proposed.
2.5 Partner shall be liable for the acts or omissions of Sub-processors to the same extent it is liable for its own actions or omissions under this DPA and Data Protection Laws.
3. Transfer of Personal Data
3.1 Where the GDPR and/or the Gibraltar GDPR is applicable, to the extent Partner and/or Partner's Sub-processor processes Personal Data outside the EEA or an Approved Jurisdiction, such transfer shall be based on one of the appropriate safeguards specified in Article 46 of the GDPR and/or Gibraltar GDPR.
3.2 In performing its obligations under this DPA, a party may provide Personal Data to the other party. Each party shall process Personal Data only for (i) the purposes set forth in the Agreement or as (ii) otherwise agreed to in writing by the parties, provided such processing strictly complies with (a) Data Protection Laws and (b) its obligations under the Agreement.
3.3 If Partner and/or its Sub-processors intend to rely on Standard Contractual Clauses (where subcontracting or performance is allowed by the Agreement), then if the Standard Contractual Clauses are superseded by new or modified Standard Contractual Clauses, the new or modified Standard Contractual Clauses shall be deemed to be incorporated into this DPA, and Partner will promptly begin complying with such Standard Contractual Clauses. Partner will abide by the obligations set forth under the Standard Contractual Clauses for data importer and/or Sub-processor as the case may be.
4. Security Standards
4.1 The Parties shall implement and maintain commercially reasonable and appropriate physical, technical and organizational security measures to protect Personal Data against accidental or unlawful destruction; accidental loss, alteration, unauthorized disclosure or access to personal data transmitted, stored or otherwise processed; and all other unlawful forms of processing;
4.2 To the extent that Partner processes Special Categories of Data, the security measures referred to in this DPA shall also include, at a minimum (i) routine risk assessments of Partner’s information security program, (ii) regular testing and monitoring to measure and confirm the effectiveness of the information security program’s key controls, systems, and procedures, and (iii) encryption of Special Categories of Data while “at rest” and during transmission (whether sent by e-mail, fax, or otherwise), and storage (including when stored on mobile devices, such as a portable computer, flash drive, PDA, or cellular telephone).
5. General
5.1 If this DPA does not specifically address a particular data security or privacy standard or obligation, Partner will use appropriate, generally accepted practices to protect the confidentiality, security, privacy, integrity, availability, and accuracy of Personal Data.
5.2 If Partner is unable to provide the level of protection as required herein or to abide to its obligations under this DPA or Data Protection Laws, Partner shall immediately notify Company and cease processing. Any non-compliance with the requirements herein shall be deemed a material breach of the Agreement and Company shall have the right to terminate the Agreement immediately without penalty.
5.3 Company, shall have the right to: (a) require promptly from Partner all information necessary to, and (b) conduct its own audit and/or inspections of Partner (including its facilities or equipment involved in the processing of Personal Data) in order to: demonstrate compliance with the DPA and Data Protection Laws. The Partner shall allow and contribute to such audit and/or inspection. Such audit and/or inspection shall be conducted with reasonable advanced notice to Partner, and shall take place during normal business hours to reasonably limit any disruption to Partner’s business.
5.4 Partner will indemnify Company and hold Company harmless from any cost, charge, damages, expenses or losses incurred as a result of Partner’s breach of any of the provisions of these clauses. Indemnification hereunder is contingent upon Company promptly notifying Partner of a claim, and providing reasonable cooperation and assistance to Partner in defence of such claim.
6. Priority
6.1 If there is any conflict or inconsistency between the terms of this DPA and the remainder of the Agreement then, the terms of this DPA will govern. Subject to the amendments in this DPA, the Agreement remains in full force and effect.
6.2 Where there is any inconsistency or conflict between the Gibraltar Addendum and the EU SCCs (as applicable), the Gibraltar Addendum overrides the EU SCCs, except where (and in so far as) the inconsistent or conflicting terms of the EU SCCs provides greater protection for data subjects, in which case those terms will override the Gibraltar Addendum.
7. Changesto this DPA.
7.1 No changes, modifications or amendments to this DPA shall be valid or binding unless made in writing and signed by both Parties.
7.2 If any of the Data Protection Laws are superseded by new or modified Data Protection Laws (including any decisions or interpretations by a relevant court or governmental authority relating thereto), the new or modified Data Protection Laws shall be deemed to be incorporated into this DPA, and each Party will promptly begin complying with such Data Protection Laws in respect of its respective processing activities.
Schedule D – SCC
1. If Company is a processor – the Parties shall be deemed to enter into the Processor to Processor Standard Contractual Clauses (Module 3).
2. This Schedule D sets out the Parties' agreed interpretation of their respective obligations under Module Three of the Standard Contractual Clauses (as applicable).
3. The Parties agree that for the purpose of transfer of Personal Data between the Company ("Data Exporter") and the Partner ("Data Importer"), the following shall apply for Module Three:
3.1. Clause 7 of the Standard Contractual Clauses shall not be applicable.
3.2. In Clause 9, option 1 shall apply. The Data Importer shall submit the request for specific authorization at least thirty (30) days prior to the engagement of the Sub-processor.
3.3. In Clause 11, data subjects shall not be able to lodge a complaint with an independent dispute resolution body.
3.4. In Clause 17, option 1 shall apply. The Parties agree that the clauses shall be governed by the law of Gibraltar.
3.5. In Clause 18(b) the Parties choose the courts of Gibraltar as their choice of forum and jurisdiction.
Annex I – Description of processing activities
A. Identification of Parties
"Data Exporter": Company;
"Data Importer": Partner.
B. Description of Transfer
Data Subjects
The Personal Data transferred concern the following categories of Data Subjects (please specify):
Operator's end users
Categories of Personal Data
Referenced ID of users, sessions and related statistics.
Special Categories of Data (if appropriate)
The Personal Data transferred concern the following special categories of data (please specify):
None
The frequency of the transfer
The frequency of the transfer:
Continuous
Nature of the processing
Collection
Analysis
Purpose of the transfer and further processing
As defined in the Agreement.
Retention period
Personal Data will be retained for the term of the Agreement.
Annex II – Technical and Organizational Measures to Ensure the Security of the Data
Description of the summary of technical and organizational measures implemented by the Data Importer (including any relevant certifications) to ensure an appropriate level of security, taking into account the nature, scope, context and purpose of the processing, and the risks for the rights and freedoms of natural persons.
1. Implement and maintain current and appropriate technical and organizational measures to protect Personal Data against accidental, unauthorized or unlawful processing and against accidental loss, destruction, damage, alteration, disclosure or access as well as an incident response plan to respond immediately to a system breach;
2. Provide third-party attestation of security testing or penetration testing on applicable software processing Personal Data;
3. Maintain a level of security appropriate to the harm that may result from any unauthorized or unlawful processing or accidental loss, destruction, damage, denial of service, alteration or disclosure, and appropriate to the nature of Personal Data;
4. Oblige Partner's employees, agents or other persons to whom it provides access to Personal Data to keep it confidential; take reasonable steps to ensure the integrity of any employees who have access to Personal Data and provide annual training to staff and subcontractors on the security requirements contained herein;
5. Maintain measures designed to ensure the ongoing confidentiality, integrity, availability and resilience of Partner’s systems and services;
6. Maintain a process for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing of Personal Data, regularly testing such measures to validate their appropriateness and effectiveness, and implementing corrective action where deficiencies are revealed by such testing;
7. Log all individuals’ access to and activities on systems and at facilities containing Company's Personal Data. Upon Company's request, and subject to Applicable Laws, Partner shall provide a report detailing a list of authorized users, their associated privileges, status of accounts, and history of activities;
8. Protect user accounts and access to Personal Data using multi-factor authentication (e.g., using at least two different factors to authenticate such as a password and a security token or certificate);
9. Store and transmit Personal Data using strong cryptography, consistent with industry best practices, and pseudonymize Personal Data where appropriate;
10. Ensure that only restricted and authorized personnel have access to Personal Data and are granted access, such access is limited to the least amount required, and only granted for the purposes of performing obligations under this DPA. Partner shall conduct access reviews upon each individual’s scope of responsibility change or other change impacting Partner's personnel access to Personal Data;
11. Maintain an information security policy, including security management, secure networks and systems (e.g. firewalls configuration), physical security program and vulnerability management program that are consistent with industry best practices;
12. Ensure that any storage media (whether magnetic, optical, non-volatile solid state, paper, or otherwise capable of retaining information) that captures Personal Data is securely erased or destroyed before repurposing or disposal;